God I hate Xfinity. The other day I kept having my Internet go down and I thought it was my network switch but I could still see other devices, I thought it was the router but the router only noticed it after 30 seconds, and then I thought it was the modem until I saw in the app that there was an “outage” to my service.
I called them 3 times before someone finally stopped trying to blame me for using a 3rd party modem and that they had to fix something.
The day another company comes in and provides fiber, I’m out.
God I hate Xfinity. The other day I kept having my Internet go down and I thought it was my network switch but I could still see other devices, I thought it was the router but the router only noticed it after 30 seconds, and then I thought it was the modem until I saw in the app that there was an “outage” to my service.
I called them 3 times before someone finally stopped trying to blame me for using a 3rd party modem and that they had to fix something.
The day another company comes in and provides fiber, I’m out.