cross-posted from: https://poptalk.scrubbles.tech/post/2333639

I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

And for the thousandth person who wants to say the same things to me:

  • YES I know I’m unaffected as a Plex Pass owner.
  • My users were immediately angry at it, which made me angry. Our users don’t understand what plex pass is, and they shouldn’t have to, that’s why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
  • Plex is still removing functionality. I don’t care that “People should pay their fair share”. If Plex wants to put every new feature behind a paywall, that’s completely okay. They are removing functionality.
    • “But they have cloud costs”. Remote streaming is negligible to them. It’s a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That’s it.
    • “Good luck finding another remote streaming” - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that’s a separate conversation). All “remote streaming” is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported “free” content that they’re probably losing money on.

In short, I don’t care how you justify it. Plex is doing something shitty. They’re removing functionality that has been free for years. I’m not responding to any more of your comments repeating the same arguments over and over.

  • Lucy :3@feddit.org
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    8 months ago

    I never got the idea of selfhosting but paying (except for enterprise-grade support or donations) anyway.

    • defunct_punk@lemmy.world
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      8 months ago

      You can selfhost for free however you want but software developers have the right to ask for money to use their software. I selfhost about 60tb of media and have paid for Plex monthly for about 10 years now. They are still so far above the competition for ease-of-use that I wouldn’t even consider switching at this point, even to save $7/month.

      • Scrubbles@poptalk.scrubbles.techOP
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        8 months ago

        They have the right to ask, but I don’t have to pay. I’ve been playing with Jellyfin for about a month now, and I have to say, it’s just as easy as Plex is. The only thing I had to do myself was make my own users. In fact, I tried Jellyfin a few years ago and was unimpressed - now all I see is Plex making stuff to make advertisers happy while Jellyfin is adding stuff to make it’s users happy, to the point where I think Jellyfin has surpassed Plex.

        • defunct_punk@lemmy.world
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          8 months ago

          All fair points, just depends on where your motivation to self host comes from. $7 for a monthly sub to Plex is frankly nothing to me, I don’t even have the charge linked to my budget spreadsheet. Between Plex, VPN, my usenet provider, private tracker memberships, electricity, etc., I’m not even sure I’m saving much money versus having one or two streaming subscriptions. In other words, I don’t do it to save money.

          PlexAmp alone justifies the cost even before some features got put behind a paywall but the fact that all my tech-illiterate friends can just download an app on their phones/consoles and watch whatever they want in a high bitrate off my computer makes it worth it for me. 9/10, I just watch films off VLC player anyway.

        • carl_dungeon@lemmy.world
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          8 months ago

          Jellyfin have native apps that are any good? I use plex heavily on ps5, appleTV, iOS, and people’s random star TVs, all of which have really good first class apps. I also support users that are not technically inclined, so they would need to be able to just install and app and log in.

        • Prunebutt@slrpnk.net
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          8 months ago

          Exactly. This is a bet that Plex is going to lose with the proliferation of Jellyfin.

          • pory@lemmy.world
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            8 months ago

            I dunno about that. Plex has lots of market share and plenty of “well I bought the pass when it was $60/$90” people aren’t gonna be personally affected by them locking more and more functionality behind the pass. So they’ll keep using it and recommending it and talking about it, and the centralized account management stuff (which Jellyfin won’t copy, because not having that is the point of selfhosting) will always be more convenient than setting up VPNs or other tools like external auth for Jellyfin sharing over the internet.

            Discourse about this everywhere always boils down to the same comment: “I bought the plex pass and honestly I’d do it again for $300 just to not deal with handling my own authentication system, plex remote play Just Works”. Or something like “I refuse to use a $20 HDMI android TV box instead of my ad-ridden smart TV or PlayStation 5, and those don’t have apps for JF”. These guys are literally in this thread, on Lemmy, the Reddit for people so FOSS-friendly they use Lemmy instead of Reddit.

        • SayCyberOnceMore@feddit.uk
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          8 months ago

          But would you / do you voluntarily donate to Jellyfin’s development?

          I get it, it is (& a lot of things are) free… but at some point the developers need to recoup something

          Otherwise Jellyfin’s development will eventually dry up as raw enthusiasm runs out.

          • Orygin@sh.itjust.works
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            8 months ago

            Jellyfin refuses donations so even if I (not the one you’re responding to) wanted to, I would not be able to.
            Pretty funny one has to keep reducing features and increase prices, while the other is actively refusing funds because they have enough already.

            • TheTechnician27@lemmy.world
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              8 months ago

              Not quite. Jellyfin does take in donations, but they intentionally hide this feature on their website – first you need to go to their Contribute page, then you need to read “Find a way to contribute” blurb and notice and click Other, then you need to click Help Pay for Expenses, then they give you a speech practically asking you to reconsider:

              As a project, we generally do not like asking for donations - we are entirely volunteer-run and intend to keep Jellyfin free as in beer, as well as free as in speech, forever. We do not wish, support, nor intend donations to privilege any user’s voice or priorities. That said, if you do want to help us cover some operating expenses like our VPS hosting, domains, developer licenses, metadata API keys, and other incidental expenses, check out our OpenCollective page to donate. Our entire budget as well as all expenses are publicly visible there.

              And then you have to click that link and intentionally donate money – any amount you want either one time or monthly. The level of integrity compared to Plex – who take in VC money hand over fist and are descending into nickel-and-diming their customers – isn’t night-and-day: it’s the surface of a star and the center of the Boötes Void.

              • Orygin@sh.itjust.works
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                8 months ago

                Indeed it is technically possible to donate, but like you said, they are really not making it easy nor do they depend on it for survival.
                Money corrupts and makes aligning user needs and profitability quite difficult, as we see with Plex now

          • Scrubbles@poptalk.scrubbles.techOP
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            8 months ago

            Yup, like why I bought Plex pass at the time. I was happy to pay for the good work they were doing. They had nice uis, their code was stable, and new features rolled out regularly. I’ll happily be doing the same for jellyfin.

            Plex wants people to pay now for the same functionality. Big difference in my book.

    • TeamAssimilation@infosec.pub
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      8 months ago

      Take HomeAssistant for example: you’re free to use it self-hosted, but as soon as you want to expose it securely through the Internet, there’s need for infrastructure that has costs, both in materials and labor. In HomeAssistant’s case, it’s NabuCasa that does it, and costs money, and helps fund the work of HomeAssistant’s developers.

      Having things free (libre) and open source is a blessing, but we have become used, entitled, even spoiled, to enjoy the work of very specialized people for free. That’s not always feasible.

      Another example, Zabbix, is totally open source and free, they only charge for support and training if you ask for them. It has worked for them for many years, but if they start to struggle with funding, I’d understand if they charged for it.

      • Tech With Jake@lemm.ee
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        8 months ago

        Home Assistant doesn’t require to pay for anything at any point in time for any reason. If you want to expose your instance to the web, they have all the documents on how to do it yourself. There’s absolutely nothing “hidden” behind a paywall. The only reason to say is if you want Nabu Casa to handle exposing your instance to the internet and various cloud services like Google Assistant/Alexa. The reason to pay Nabu Casa is if you don’t have the technical know how (or lazy like me) and to help fund Home Assistant (which I want).

        That’s all to say that Plex and Home Assistant are not similar in their pay scheme. It’d be more akin if Jellyfin started charging users to allow a one click way to stream outside the home with no obligation to.

    • bean@lemmy.world
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      8 months ago

      When they monitor what you watch and how you share it with, it’s enshittified. Fuck Plex. I used to be a lifetime drum thumper. Stopped a few years ago.

      Plex doesn’t care about you, your comfort, ease. It wants your money and it wants to monitor and control what you do with your own data.

      Fuck. That.

    • chaospatterns@lemmy.world
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      8 months ago

      With Plex, you’re getting the easy ability to grant access to users. You get a single pane that can search across multiple Plex instances, and NAT traversal/port forwarding. Jellyfin makes you figure that out yourself.

      • NotKyloRen@lemmy.zip
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        8 months ago

        It’s not exactly difficult if you use Tailscale or really any VPN. So I really don’t see the value for the cost; if you’re even considering self hosting a Plex server/instance, there’s a list of basic knowledge you should have or learn (like what you mentioned).

        • FreedomAdvocate@lemmy.net.au
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          8 months ago

          It’s not exactly difficult if you use Tailscale or really any VPN. So I really don’t see the value for the cost;

          Getting everyone that streams from your server to use tailscale or any other VPN every time they want to watch stuff from your server on any device they own is very difficult and basically a no-go. As someone that tried getting people who are using my plex server to use Tailscale so they could access my Overseer to request movies/shows, and basically no one would, it’s a deal breaker.

        • chaospatterns@lemmy.world
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          8 months ago

          Its not difficult for technical people like you or me, but my friend who just wants to watch their favorite show on my Plex on their TV won’t know how to traffic engineer the traffic over a Tailscale network to my network.

          • ripcord@lemmy.world
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            8 months ago

            I’m also not particularly happy with giving a bunch of people VPB access to my setup. Or other potential complications that come with that setup.

            I know enough to be able to lock it down, but I dont want the hassle. And other people will want it less.

          • Ada@lemmy.blahaj.zone
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            8 months ago

            As long as the technical person does all of the setup on their end, the non technical person only has to enter a domain and port in their jellyfin client.

            • thundermoose@lemmy.world
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              8 months ago

              If you want to be on the hook for all IT requests from folks you share with, this is a fine approach. There are people out there who honestly don’t have a problem with that and more power to them. I doubt they are the majority, and a lot of selfhosters completely ignore this aspect of software. There is a reason non-free services exist beyond just “capitalism bad.” I mean, capitalism indeed bad, but your time is worth something.

              • Ada@lemmy.blahaj.zone
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                8 months ago

                I guess I haven’t noticed that. The non technically literate folk I know use smart TVs, or can download Jellyfin from an app store. Then they just use the URL when the app asks for it.

                There’s no other configuring to do on their end.

    • 9point6@lemmy.world
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      8 months ago

      For a good while, Plex was the only game in town that did the job well, and they put the transcoding feature behind the paywall.

      Given it wasn’t that expensive for a lifetime pass a number of years ago (I remember it was cheaper than a game anyway) and they still seemed relatively user-centric at the time, many people like me felt like they were supporting developers building something that was useful to us.

      I still run my Plex server since it’s not really costing me not to, but I’ve been running Jellyfin too for a little while and it more or less can do the same job these days

      • Scrubbles@poptalk.scrubbles.techOP
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        8 months ago

        Yup, for the time it was worth it. I got about 7 years out of my “lifetime” plex pass, and I got it on sale. All in all, I won’t say the money was wasted.

        It’s 100% a waste if anyone pays for that BS monthly streaming fee though.

      • Lyra_Lycan@lemmy.blahaj.zone
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        8 months ago

        I put my chips (£100) on Emby.

        I haven’t regretted my purchase. I can’t sell anyone on much either, because Emby does all the same as other services, except they’ve kept adding features while Plex kept doing the Google thing and taking them away. CPU transcoding is free I believe, as is remote streaming up to 10 devices for each user… Idk I paid pretty early on, but lifetime license is where it’s at. Subscriptions just open your asshole for greedy CEOs to fuck you. Best to keep subscriptions voluntary, like donating on Github or Patreon

        • AbidanYre@lemmy.world
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          8 months ago

          Emby was borne out of classic workplace toxicity, in that Jellyfin was becoming too corporate so a couple devs forked off to keep it clean.

          I think you have that backwards. Jellyfin is a fork of emby

          • Darkassassin07@lemmy.ca
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            8 months ago

            Yeah; Emby was originally called MediaBrowser and was a free open source project. ‘MediaBrowsers’ developers decided to move to a closed source paid model to establish some more consistent income and support the dedicated developers they have. Thus Emby was born.

            Some users were really unhappy with this decision and forked MediaBrowsers last release to create Jellyfin. Their development has been quite a bit slower, but they’ve made some significant strides in recent years. It’s a more and more attractive option.

            One of my biggest reasons for sticking with Emby (besides already having a lifetime premier license) is the dedicated clients available on more platforms. Xbone is my primary streaming device, besides android: Emby has a dedicated xbox client you can install, where as Jellyfin you’ve gotta use the web browser.

    • Flax@feddit.uk
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      8 months ago

      Immich has a weird “buy a licence” model which literally does nothing.

      • Showroom7561@lemmy.ca
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        8 months ago

        Immich, I believe, is linked to Futo. And Futo has a license model that’s basically “if you like this app, and want to support the development, consider buying a license.”

        Sounds like it might be similar with Immich.

        Better than “donate to this project”, since a license seems more like the user is getting something out of it, even if it’s basically a glorified donation 😂

    • LandedGentry@lemmy.zip
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      8 months ago

      You know all the certs and security and port stuff you need to do? Plex does that. You just download the app, point it at your folders with media, and you’re all set both at your home and beyond it. There is no self hosted solution that is that turnkey. I really don’t understand how so many people don’t see the appeal of that. It makes quasi-selfhosting possible for people with far less technical knowledge than those of us here.

      I could write a less than one page bullet point instruction and virtually anyone who knows how to work a desktop computer could get a server up and running in one or two hours tops. If they have any computer experience, more like 30 minutes.

      What’s more, people with literally no computer knowledge can easily open the app and watch your stuff. They just make an account, download the app, and they’re off to the races. TV, tablet, doesn’t matter. There is no self hosted solution that is nearly as streamlined as Plex. I say this as somebody who likes jellyfin a lot. They are completely different experiences that require completely different levels of knowledge

      • SoleInvictus@lemmy.blahaj.zone
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        8 months ago

        I LOVE Jellyfin but can only imagine the amount of work I’d have to do if I tried to get my parents and in-laws successfully using it. We all just split the cost of lifetime Plex pass the last time it was on sale.

      • LilB0kChoy@lemm.ee
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        8 months ago

        I run into you again! This time I get to wholeheartedly agree with you! You are spot on and nailed it.

        I use Plex for exactly the reasons you said because when I set it up I didn’t know anything about self hosting a media server and I wanted to share with family in other locations. I keep it because it’s so easy for my older, less tech savvy family members to access so I don’t have to be their support person for it.

        I’d consider Jellyfin if the end user access was more plug and play.

        The biggest thing about this is I don’t get why OP is so annoyed. If you have a Plex Pass you’re not impacted, you can still share and your users can still access your library for free, they can’t share with you without a Plex Pass but who cares.

        • Pornacount128@lemmynsfw.com
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          8 months ago

          How exactly are you aquiring a folder full of media without technical know how in the first place? (Genuine question?)

          I suppose having Plex handle users is easier than creating an account but barely imo.

          Not shitting on Plex either, gotta do what you want I think the problems with this kind of thing is the change, people had a free service for years and now they have to change or pay. People hate change, lol

          • Couldbealeotard@lemmy.world
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            8 months ago

            How many people with a folder full of media also know how to safety expose a home server to the internet? It would be less than 1%.

            Meanwhile, you don’t need network engineer levels of knowledge to run Plex for remote access. You download the software, choose the folder, and send your friends a share link.

            • Pornacount128@lemmynsfw.com
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              8 months ago

              This is a perspective I didn’t realize. I only used Plex for a short while before switching to Jellyfin, but I didn’t know Plex handled server connection like this (I think I setup direct connections from the beginning but it’s been a while).

              Thanks for the info!

          • CmdrShepard42@lemm.ee
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            8 months ago

            How exactly are you aquiring a folder full of media without technical know how in the first place? (Genuine question?)

            Because there are excellent setup guides out there that walk you through the process and allow you to set all this up without knowing anything about the individual steps you’re taking.

          • shutz@lemmy.ca
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            8 months ago

            I’ve been “collecting” content for many years now. I learned most of what I needed to know about ripping and transcoding over the years, such that each time I need to deal with a new video format, or a new application, it’s not too hard, because I’m building on everything I’ve already learned.

            And each time I was learning new things, it’s not like there was a risk that all my previous content might suddenly become unusable or inaccessible.

            Meanwhile, a couple years ago I was finally able to build myself a proper NAS. While I know my way around Linux somewhat, I never kept a Linux-based daily driver because most of the apps I use regularly are on Windows, and I’m not confident about running them stably in Linux, nor am I confident about equivalent native Linux apps. And I’m not confident about setting up and administering my own server. My past experiences have shown me that whenever you need to do anything complex and specific, it involves a lot of work.

            So at a coworker’s suggestion, I got a Synology NAS that turned out to be a breeze to setup. And then I figured out how to get Plex server on there (not available in the Synology package manager, but the “manual” process turned out to be simple enough)

            And it just WORKS! it’s not perfect, but it’s mostly painless to use. I was happy paying for the lifetime Plex pass at the beginning, because it handles all the routing and discovery that needs to happen to allow me to stream to my phone, or to my parents’ TV when I’m visiting them.

            My next NAS might not be by Synology due to their recent announcement about supported hard drives, but I’ll probably be looking for something that “just works” because I can’t be bothered to learn how to be a sysadmin, and risk losing my stuff because I’m making the kinds of mistakes one makes as they’re learning.

            Just like, if I owned a car, I wouldn’t be digging under the hood to “tweak the timing” or replacing brake discs. I’d be happy paying someone I trust to do that work, leaving me with a car that “just works”.

            • LilB0kChoy@lemm.ee
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              8 months ago

              Are you me? Swap a Windows daily driver for a Mac instead and our experiences are basically identical.

              I went with a 920+ but I’m also running a server on an Asus mini PC running Ubuntu to split the load for transcoding because I’ve got a lot of remote users now.

            • FreedomAdvocate@lemmy.net.au
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              8 months ago

              My next NAS might not be by Synology due to their recent announcement about supported hard drives,

              Just on this - this was widely misrepresented just like this plex announcement is. Just so you are aware of the actual truth - the new + Synology NAS’s do not require Synology branded drives. They will still accept and work with all drives including WD, Iron Wolf, Seagate, etc.

              All that is changing is that only the Synology branded drives will get some of the “smart health” monitoring features and easy firmware updating (of the hdd). Nothing else is changing. You will still be able to buy all of the new Synology devices and plug in whatever HDDs you want and they’ll work fine.

        • Ulrich@feddit.org
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          8 months ago

          I’d consider Jellyfin if the end user access was more plug and play.

          It’s about as plug and play as any other website. They just open the app, type in the URL, and log in with their credentials and…that’s it.

      • dutchkimble@lemy.lol
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        8 months ago

        Completely agree, and I think it’s fair for them to make it a paid feature. It’s kind of like using wireguard yourself to create a whole network vs Tailscale.

      • kratoz29@lemm.ee
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        8 months ago

        You know all the certs and security and port stuff you need to do? Plex does that. You just download the app, point it at your folders with media, and you’re all set both at your home and beyond it.

        I am just gonna read your comment until here, Plex does shit if you are CGNATED, and as it is 2025 I suppose most users are, I still needed to expose through IPv6 with a reverse proxy, using a VPS or a VPN to access my Plex Server, so yeah, Plex hasn’t helped me at all since many years ago with the noob friendly approach they have.

        EDIT: Oh and their relay feature is garbage, even for Plex Pass users, and I happen to be a lifetime one.

      • Semperverus@lemmy.world
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        8 months ago

        Any time you rely on another company to handle your data, you are beholden to their whims, end of story. Don’t like what they’re doing? Too bad. Give up the convenience and host it yourself, or continue to be a slave to their corporate interests.

        • LandedGentry@lemmy.zip
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          8 months ago

          Turns out some of us make compromises and you’re just going to have to get over that.

          You use no services that have some info on you? Not one subscription service? Not one social media account? Nothing Google or Apple or Microsoft?

          • Semperverus@lemmy.world
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            8 months ago

            Been slowly chipping away at those for the last decade (could have gone way faster but I’m lazy), and I’m almost completely google-free. I dont use any microsoft products at home (work forces me to), and Apple can eat my ass. My phone is a completely de-googled GrapheneOS device (I don’t have an issue relying on companies for hardware, just software), and hopefully in the future a Liberux or Pinephone linux phone.

            I self-host my own movies, music, and cloud storage. I also host my own chat service for friends and family, built on top of XMPP. The services i do use are generally very privacy respecting like Signal for people outside of my social sphere, or freedom respecting like Lemmy (mostly weaned off of reddit).

            • LandedGentry@lemmy.zip
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              8 months ago

              Ok so you expect us all to listen to your lectures and operate under a standard you yourself don’t because you, as you put it, “are lazy” and are “chipping away at it.” Got it.

              • Semperverus@lemmy.world
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                8 months ago

                Ahh there it is, I knew you’d do that.

                I abide by my own lectures, I am actively putting effort into it and am 99% of the way there, which is 100% more than you.

                • LandedGentry@lemmy.zip
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                  8 months ago

                  i don’t use Google or social media other than Lemmy. You know nothing about me. Did you know I was gonna do that too Nostradamus?

                  Fuck off

      • L3G1T1SM3@lemm.ee
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        8 months ago

        Outside of portforwarding plex ports on your router though? But yeah plex does provide a service and it is asinine the pushback this is getting.

    • Darkassassin07@lemmy.ca
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      8 months ago

      In the case of plex, it’s not 100% selfhosted. There’s a dependence on plexs public infrastructure for user management/authentication. They also help bypass NAT by proxying connections through their servers so you don’t have to setup port forwarding and can even easily escape double NAT situations.

      I can understand paying for that convenience, but cost keeps rising while previously free features continue to get locked behind paywalls.

      Tbh, having users required to authenticate with plex.tv was enough for me to look elsewhere. The biggest reason to self host for me is to remove dependency on public services.

  • Darkassassin07@lemmy.ca
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    8 months ago

    I got the same email.

    I haven’t had plex installed for over 7 years, and I’ve NEVER used the shared libraries feature.

    We noticed that you’ve accessed libraries from friends and family in the past

    They’ve apparently noticed activity that’s never occurred.

    • Scrubbles@poptalk.scrubbles.techOP
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      8 months ago

      Others in another thread are trying to convince me that the email is wrong, that my Plex Pass should mean everyone gets to stream for free. The email, however, kinda indicates otherwise. So who knows what’s going on over there, but either way - I’m done

      • PsychoNaut@lemmy.ml
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        8 months ago

        The email you posted specifically says if you have PLEX Pass users can stream for free.

      • AmbiguousProps@lemmy.today
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        8 months ago

        I don’t quite understand your confusion, they sent the email to everyone with an account. The email indicates clearly that if a server owner has a Plex pass, the users do not need it. The email is not “wrong”.

        • Scrubbles@poptalk.scrubbles.techOP
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          8 months ago

          My users are upset, and that makes me upset. I’ve been fielding calls and messages from them for the last hour where they’re worried they have to start paying. So yeah, I don’t really care that it doesn’t apply to them, Plex sent an email that to the average user looks like they need to start paying. That was a shitty move on their part.

          They could have done a banner on each client if they connected to a non-plex pass server and said “Hey starting in a few days, this won’t be free”, and left plex pass ones alone. They could have narrowed the emails down to “If you’ve connected to a free server in the last year”. It appears that they just blasted it out. I know for a fact that one of the accounts has never connected to a free server.e

          And all of that is ignoring that it was free for a decade already, so why is it suddenly a “premium” service. So yeah, they bungled the entire situation, and I’m out.

          • AmbiguousProps@lemmy.today
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            8 months ago

            Your users shouldn’t be upset because nothing has changed for them. It shouldn’t be the end of the world to tell your users that nothing has changed. None of my users have reached out.

            I’ll agree that they should have only sent it to affected users.

            Your users might be more upset that you’re pulling the plug and will require technically involved setups such as tailscale for Jellyfin. Gotta pick your battles.

            • RaccoonBall@lemm.ee
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              8 months ago

              I thought illiterate user friendliness was plex’s number 1 feature? That’s what half the comments in here are saying.

          • jumjummy@lemmy.world
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            8 months ago

            Your users are upset? Either they’re damn entitled, or you’re charging them like one of those “streaming” services.

            Who gets upset with an email when it clearly states what’s going on regarding the Plex Pass.

            Funny to hear all the complaining from people about Plex. I’ve been using it for years and bought a lifetime pass years ago because I wanted to support them. If you’ve been using it for so long and loved it, I question why you never bought a pass?

        • NameTaken@lemmy.world
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          8 months ago

          Instead of taking a minute to just read the entire email, they decided to go immediately to the internet to complain. Then when people explained to them multiple times what is going on they decided to argue with them instead of ya know reading the email. The internet is alive and well.

      • assaultpotato@sh.itjust.works
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        8 months ago

        Per the email text and Plex’s policy, they are correct - only Server Owners need the Pass.

        That said I moved to Jellyfin months ago when they announced it.

        • Scrubbles@poptalk.scrubbles.techOP
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          8 months ago

          Except I have a pass and my users are still getting the email. So either they’re incompetent sending out the emails, they are trying to trick my users into thinking they need to pay, or they’re lying and they will need to pay eventually… All of those reasons tell me it’s time to stop using Plex.

          • Psychadelligoat@lemmy.dbzer0.com
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            8 months ago

            Yeah, they shot an email to everyone with an account, it’s pretty normal. It explicitly says:

            Alternatively, server owners can buy a Plex pass

            Which is pretty clear language

  • Evotech@lemmy.world
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    8 months ago

    Can I still watch for free from my pc to my tv locally through the Plex app?

  • Couldbealeotard@lemmy.world
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    8 months ago

    OP couldn’t comprehend an email, and when everyone tried to reassure them that nothing for them has changed they doubled down. The closest thing to justification I can figure is “all my clients are borderline illiterate as well and it upset them”.

    How in the world could you be upset that a product you already paid for is not providing that specific feature for free anymore. They’ve even made the phone software free!

  • rumba@lemmy.zip
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    8 months ago

    Playon, Evernote, Lastpass, there have been plenty of examples.

    Whenever a company starts charging for previously free features, it’s time to GTFO, even if you’re on their pay side.

    I’ve got lifetime Plexpass, but I can read the writing on the wall. It’s only a matter of time before they enshittify my product or stop providing updates. They’ll sunset Plex and start Plex+ or some shit, give em a year or so.

    Get your Jellyfin installed and working, they can work beside each other. Tailscale if it’s just you, reverse proxy if you have the fam on in.

  • TrackinDaKraken@lemmy.world
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    8 months ago

    In 2012 (ish), I bought a lifetime subscription for a flat $75. Over the next few years of using it, they got worse and worse with shit like this, so I switched to Emby for a bit, and then Jellyfin. I never shared with friends, tho, because I have no friends, so it was always just a pretty interface and convenience for me. Lately, I’ve just been opening the files directly in VLC, because Remmina is refusing to connect to my media server, and I can’t be arsed to figure out why.

  • HurlingDurling@lemm.ee
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    8 months ago

    Uninstalled. I don’t mind as much for sharing my library but if I have to pay to stream MY OWN SERVERS CONTENT using your service, that’s a hard pass. My homes all use jellyfin now

  • TheFANUM @lemmy.world
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    8 months ago

    I’ve been a lifetime Plex pass holder since forever. And that even covers my brother accessing the server? He doesn’t even need one?

    Seems fair to me for a platform I use daily for a decade.

    • jws_shadotak@sh.itjust.works
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      8 months ago

      Correct, only the server owner needs the pass.

      This has caused a lot of controversy because it was a free feature since Plex started and they’re now locking it behind a subscription.

    • Scrubbles@poptalk.scrubbles.techOP
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      8 months ago

      I don’t know if you’re trying to exclaim that it doesn’t cover it, or that it’s a fair thing.

      I’m a Plex pass holder on my server - and my user does not have a plex pass. From what I’m reading they need to pay a subscription to access my (Plex pass) server.

          • pory@lemmy.world
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            8 months ago

            Yes, they’re being advertised to. In theory this is because they might be clients for non-Pass servers in addition to yours. In practice, Plex could easily verify Plex client accounts that don’t run a server or have access to non-Pass servers and skip sending this marketing email to those accounts. What they’re doing is trying to convince your users they need to pay a sub fee (even though they don’t), because it’s free money in Plex’s pocket if the users do click the thing and say “welp, still cheaper than netflix”

            Any users of your plex-pass verified server do not need to pay anything to keep streaming it. You had to pay a lot more for the lifetime or subscription to enable it, but by doing so any users you share with don’t need to pay a dime. You reading this press release and seeing your users get emails and assuming that your users now need to pay for something isn’t you being stupid, it’s the intended result of their deliberately confusing messaging. One user shrugging and saying “guess it’s $7/mo now” is free money for the company.

            • ToffeeIsForClosers@lemmy.world
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              8 months ago

              Their email and even their “Plex: Free vs Paid” page is confusing. However, the “Requirements for Remote Playback of Personal Media“ is more clear.

              I do not have a Plex Pass, but I stream remotely from a Plex Media Server

              To stream video remotely from a Plex Media Server, you will need either a Remote Watch Pass or Plex Pass subscription on your account or the admin of the Plex Media Server from which you stream will need a Plex Pass subscription on their account.

              • pory@lemmy.world
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                8 months ago

                Yes, that is correct. It’s because the people that read the email only, or read the email and click one (1) link, are likely to be less familiar with Plex as a platform than the server owner. Plex the company would very much like people to pay them $7 a month forever for literally nothing.

            • Scrubbles@poptalk.scrubbles.techOP
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              8 months ago

              If that’s the case, then best case they’re being incredbily scummy and my users are getting lied to. Of which, I won’t just let them pay monthly for something they don’t need.

              • suicidaleggroll@lemm.ee
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                8 months ago

                They likely streamed from some other Plex server in the past, and that’s why they’re getting the email. The email specifically states that if the server owner has a plex pass, you don’t need one.

                I got the email earlier today and it couldn’t be clearer:

                As a server owner, if you elect to upgrade to a Plex Pass, anyone with access to your server can continue streaming your server content remotely as part of your subscription benefits.

              • pory@lemmy.world
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                8 months ago

                It’s scummy advertising, yes. Designed to prey on a Plex server operator’s likely-less-tech-literate users.

        • NameTaken@lemmy.world
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          8 months ago

          Yeah if you already have a lifetime pass then essentially nothing changes. They also did the right thing about giving people a pretty good heads up to purchase a lifetime pass before they raised the price.

          Your users may have gotten the notice (my family didn’t) but they can ignore it if the server owner has a lifetime pass.

      • i_stole_ur_taco@lemmy.ca
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        8 months ago

        Read the email again. The key word in their marketing slop is “alternatively”. You have a Plex Pass and are the server admin. Your users need to do nothing.

        Unfortunately, that does mean I have to respond to messages from all my users asking what that email means and convince them they can just ignore it.

        A second “nice” part of this change is that iOS users no longer have to buy the Plex app on the App Store to stream longer than a minute. The app is only like 5 bucks one time, but it was a barrier when trying to convince stubborn people to just fucking TRY my Plex server.

  • Jaysyn@lemmy.world
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    8 months ago

    LOL, aren’t there at least a half dozen open source alternatives for Plex?